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SHIPPING POLICY

Please read product description for accurate shipping dates: any restocking or delay updates will be in BOLD TEXT. All in stock orders are shipped within 5 working days from purchase. Both our standard and express shipping is tracked and signed for, guaranteeing you receive your order. 

Note: Please allow up to an additional 7 days to process any sale items or new releases. All sales final. Any applicable customs duties or import taxes are the responsibility of the customer.

CUSTOMER SUPPORT

For any order enquirires please email: Support@TheHausOfParis.com

(Monday - Friday: 10am - 8pm)

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Press Relations: Info@TheHausOfParis.com

PRE-ORDERS & RESTOCKS

All items available for pre-order or restocking will have delivery information in the description in bold - please read carefully. 

Any orders containing pre-order or restock items will be sent when the pre-order or restock is in stock. If you'd like to order both in stock and pre-order/restock items and have the in stock items dispatched, please make two separate orders.